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Client Reviews...
"I'm not sure how many minutes a day Michelle has in her day but she certainly maximizes each minute! Even in a very hectic market, Michelle was very responsive (and knowledgeable) to my every call, text and Email while she was helping me look for and buy my first investment property. I am also appreciative of is how she and Kyle worked together. Kyle also assisted in my deciding on a property with his expertise in the rental market and gave this novice 'gentle' suggestions which I am still grateful for."
   - Robyn Shaw, Property Owner, Dec 2 2015
"I’ve had Kyle managing my rental in Portland since I moved to Montana about eight years ago. We have had a couple issues with renters but Kyle has always been right there to take care of things. He will always keep a line of communications open to help make any joint decisions needed. As far as tenant screening, I feel Kyle and his team, have always done the best possible. Sometimes applicants have a way of telling you what you want to hear. That being the case, I feel Kyle and his team have always been very thorough in their screening process. We have, by way of open communication, always made this a joint decision. I have been fortunate in having a couple long term tenants. I do not have any hesitation in recommending Kyle and his team. "
   - Steve R, Property Owner, Dec. 4, 2014
"My husband and I recently changed management companies. We were dissatisfied with our last company and started asking around for recommendations. Kyle and Michelle's name came up a few times. We are so grateful to have them represent us. They have made the entire process seamless and effortless. We no longer worry about what is going on with our tenants. We know now that we have a company that is looking out for our best interests and the best interests of the tenants. Great people and wonderful to work with. "
   - Donald and Elke M - Property Owner - Dec. 4, 2014
"I would highly recommend Michelle and Kyle for your realty needs. I have worked with them in buying and selling two houses. They have provided excellent advice and information on prices, areas to look and options to consider. They are very detailed and thorough with getting paper work and following through with things. I am currently renting a house with them and feel that I am in good hands. They offer a good rate and take care of all the paperwork and details. "
   - Matt Bauer - Property Owner - Dec. 4, 2014
"I recently bought a home and needed to sell my Townhome FAST, so as not to pay on two homes at the same time for long, as I was worried about! I listed with Michelle Hayes and she marketed my home to sell, I had a lot of traffic and my Townhome went pending within 3 weeks on the RMLS. Michelle is professional and pleasant to work with and I would recommend her to anyone looking for a realtor. She has proven herself in a down market well! My transaction went quickly and smoothly. Thank you, Michelle! "
   - Niki S - Seller - Dec. 4, 2014
"The Hayes Team has managed our property since May 2004. They are friendly and efficient. Over the years, they have handled our needs effortlessly and in a timely manner. We highly recommend them and would use them for any future properties we may be blessed to own. "
   - Bill and Patty Centrone - Dec. 5, 2014
"John H. Kyle and Michelle have been incredible. Always on point, professional and extremely reliable. I have had a fantastic experience with them and highly recommend their services and expertise. "
   - John H. - Jan. 6, 2014
"I have been under the care of the Hayes team for managing my apartment for at least six years now. They have always been quick to meet all the challenges and to answer my questions. It has been a pleasure working with them. "
   - Mark Baker - Owner - Dec. 6, 2014
"Indeed, I would say that my wife and I are very pleased with The Kyle and Michelle Hayes Team ! They are professional, efficient, and have been doing a great job in managing our rental property for quite some time. "
   - David Costa - Mathematics Professor at UNLV - Dec. 8, 2014
"Kyle has managed my property for the past few years. He is always responsive to my concerns, and every time I go by the property, it looks great. The monthly reports they send are very helpful, as well as the end of the year document I take to my accountant. "
   - Kristen - Dec. 9, 2014
"Kyle and his team have done an excellent job for us. We are new rental property investors and he has made the experience of owning and operating properties enjoyable, profitable and has kept our time involvement to minimum. "
   - Kevin - Rental Property Owner - Dec. 9, 2014
"I highly recommend The Hayes Team for real estate investors. I started with Michelle helping me purchase a rental property around 10 years ago, then Kyle took over and has kept it rented and in good condition ever since. You can't do better! "
   - Phil Kirk - Dec. 10, 2014
"Kyle and Michelle Hayes have done an excellent job of looking after our property and our interests. They have been our property managers in the Oregon area since 2003, and I feel lucky to have found them - especially considering the not-so-respectable service I have received from other property managers in other parts of the country. "
   - Clyde Blackwelder - Property Owner/California Resident - Dec. 10, 2014
"Michelle & Kyle are a great team who took care of my property management needs both in the purchase and renting it out to the tenants. Being an out of town landlord, I needed someone who understands my situation and give prompt attention to the issues that keep arising. The Hayes team suited me very well. I would recommend them to anyone in need of property management. "
   - Jana M. - Self - Dec. 15, 2014
"We are very happy with The Hayes Team. Our inquiries and requests are answered and addressed promptly. They are very professional and demostrate transparency in all aspects of our transactions. "
   - Rossana Sutherland - Dec. 15, 2014
"Kyle and Michelle helped my wife and I purchase our first home, and with their guidance everything went as smooth as possible. I highly recommend their assistance when buying a home! "
   - David - Home Owner - Jan. 20, 2015
"Kyle has been very professional as property manager. It is refreshing to find someone that follows up in a timely manner and follows through on what he says he is going to do. Walks the Talk I would recommend Kyle and the Hayes Team. Ray C "
   - Ray C. - Property Owner - Jan. 20, 2015
"We have had The Hayes Team - Kyle and Michelle – as our property managers for the past 5 years and have been impressed with their ability to keep our home rented while we are living away from the area. Our phone calls and emails are promptly returned, even outside of regular business hours. Originally I was concerned about the fact that our home and their office weren’t in the same area- but even with the distance they were able to fill the bill! We would certainly recommend the Hayes Team, and appreciate their efforts to keep our home rented until we eventually return. "
   - Cheri Pomeroy - Jan. 20, 2015
" Kyle Manages my property. I have no complaints. Everything seems to be going great so far. ;) "
   - Anonymous - Jan. 21, 2015
" Michelle sold me two houses in 2004 and since then, she and Kyle have served as the property managers for both properties. As an out-of-state owner, they have always been attentive, communicative and kept me abreast of what is happening at each property. Anytime regular maintenance or a repair was required, they took care of it quickly and at a reasonable cost. Their consistent care and follow through have allowed me to feel secure in my investment and reduced any potential, unnecessary worry. I would absolutely recommend the Hayes team without qualification. "
   - Johnny Wow - Executive Producer & Real Estate Investor - Jan. 21, 2015
" We have worked with The Hayes Team for several years. They are very responsible and efficient. We like their service. "
   - Anonymous - Jan. 26, 2015
"Kyle and Michelle have been managing our property for many years and are experts at their field. They take care of our property as If it were there own, ensuring that the property stays in top shape and watching out for our budget. Last year, an appliance need replaced and they shopped around at Sears finding the best buy for us while providing the tenants with an excellent product. Furthermore, they are friendly, and Kyle has a great sense of humor! "
   - Cathy and Ken Archulet - Homeowners - Jan. 26, 2015
"Where do I start ? I have had the pleasure of doing business with this organization for the last 10 years. They have done an amazing job, very organized, very responsive, and always available when needed. They manage rental property for me and if I were to ever sell or buy again in that area I would use them for their real estate services. I am a licensed professional broker and work in the same field so I'm telling you I am one of the more critical clients knowing the business that they are in. My mind is completely at ease with them handling my properties and I would highly suggest considering them for your next real estate venture. "
   - Kim - Landlord/Real Estate Professional - Jan. 26, 2015
"Kyle and Michelle have been managing my rental property for 12 years and I have been thoroughly impressed with their capability, quick and complete communication and attention to any issues as they arise. I have had many experiences with other property managers that don't even come close. Their personal touches such as sending holiday cards are a nice touch to make you remember they are people too. Good people. I highly recommend the Hayes Team. "
   - Greg Snyder-Property Owner & Customer of Hayes Property Management-Jan. 26, 2015
"Michelle and Kyle for almost 10 years now have been managing my property and I am proud of their management style and ability. One thing important to me as a home owner is Communication. They are great in keeping up to date on the happenings in my property. So far, I have not had any reason to dream about looking for any other managers. Should I find myself owning more properties in their area of service, I will definitely have no problem requesting them to manage them. I will also highly recommend them to any homeowners! "
   - F. Iroanusi - Home Owner - Jan. 26, 2015
" They have done a great job for me over the years! "
   - Guy Emanuele - Property Owner - Jan. 26, 2015
" I would give a comparison to another property manager I work with in Texas,, but there is no comparison. The Hayes Team and the entire McNeeley property management team are as good as it gets. Professional in every way. Thorough, expedient, knowledgeable, energetic are some of the adjectives that come to mind. The monthly and year end Cash Flow Statements floor me. It makes my tax season much easier. They find tenants in a timely manner at market rates with strong leases and respond to problems on my behalf. I feel well represented and find that I am getting full value for the fee. 5 stars. "
   - Dave H - Rental Property Owner - Jan. 26, 2015
" Thanks for the exceptional service. You have always been responsive and professional. With the previous property manager, I always had to keep a close eye out for every little detail. but with you guys, I am confident you have my best interests in mind, and I have a lot less to worry about. "
   - Kalvin Tse - Amateur Property Investor - Jan. 26, 2015
" The Hayes Team has been an essential asset to my home being a successful rental property. As I have been working 700 miles away from Portland, I'm not sure where I would be without their services. Their communication to both me and the tenants has been superb. Many other property management companies would have used the fact that my house being in NE (the other side of Portland from their home base) as an excuse to be less involved, but Kyle was very much up for the challenge and embraced the opportunity as one to expand and cover all areas of the Portland Metropolitan area. Doing what is best for their clients and their clients properties is of top priority to the Hayes Team and anyone would be wise to use their services and expertise. "
   - Jamen Giffin - Owner of Rental Property - Jan. 26, 2015
" Hey guys; thanks for all your great work! Although I'm away for extended long business trips, you did a great job with my apt. Keep up the good work. Thanks again. -Roger Nadal. "
   - Roger Nadal - International Sales Director - Jan. 27, 2015
" great to work with and fast to react renter's request. "
   - Anonymous - Jan. 27, 2015
" My husband and I have had the Hayes team as property managers for our townhouse in Newberg, Oregon for approximately three years. During that time, they have been wonderful to work with. They have done a professional and thorough job of managing our rental and screening potential renters. They have stayed on top of issues that have arisen and have helped with a smooth transition when there has been a change in the tenants. Being 2,500 miles away from the rental property can be worrisome, but through its work, the Hayes Team has helped alleviate concerns and made renting our townhouse much easier than we expected. We would recommend them as property managers. "
   - Stan Koepke - Jan. 28, 2015
" Kyle found a great couple to lease our house, and we have gotten dependable service for collection and accounting. We were notified when attention was needed to things at the house, and arrangements were made for maintenance and repairs. We are very happy to recommend the Hayes Team! "
   - Don and Debbie Greenfield - Owners - Jan. 28, 2015
" The Hayes team is very professional. I own a lot of rental homes around the country and Michelle & Kyle take care of my tenants so well I have never had any trouble, which I can't say for most of my other property managers. They are absolutely wonderful to work with. "
   - Alice Tompkins - Landlord - Jan. 29, 2015
" Michelle Hayes was wonderful in helping us find our second home in Tigard. We search all over Washington county and Yamhill county until we finally found the one. The Hayes team where referred by a coworker who uses their services as well. We will be looking to have them manage our rental house in the future and continue to use their services for future home purchases. "
   - Shane Wilson - Happy Customers - Feb. 4, 2015
" I have worked with Kyle and Michelle over the last several years when they have acted as both a manager for the property while it was being rented and as an owner seeking to sell the property. In both situations, they were prompt in their services and professional in their approach to the management of the property and the sale of the property. During the sale, I was always able to reach Michelle on questions and matters relating to the sale. They know their business and the market. I was very pleased with all of their services. In regard to the property management services, they were very helpful with a number of matters since I live thousands of miles away from the Oregon property. They made management of the property a stress-free service for me. I highly recommend them for both property management and property sales services and have told people I know who are going to Portland to view property to contact Kyle and Michelle. "
   - Stanley Koepke - Property Owner - Sep. 4, 2015
" We have rented through Kyle and Michele for 3 years now and have been treated very well. I appreciate how quickly they respond to any problems that arise. There has never been a surprise or misunderstanding. Thank you for being easy to work with, respectable and professional. "
   - Happy Renter - Nov. 24, 2015
" Working for Intel, our work culture is Quality and Customer satisfaction with the product we sell to the consumer. Hailey and the staff at Hayes offer the same culture in their business. I can truly recommend them for all your real estate needs. Hailey was always on top of things and made moving so easy. "
   - Hector Noel Rodriquez - Intel Technician - Dec. 3, 2015
"We will defiantly be a reference...for you guys. You rented it the same month we left and sold it the month the renters moved out!!! Thank you for being good at what you do!! "
   - Barbara - 05/04/16
"Michelle Hayes used our list of things we wanted knowing that location and school district were most important and found us the perfect house in the perfect neighborhood. The house she found had nearly every item on our want/wish list. Michelle helped educate us on the current market condition as well as expectations so we could write a competitive offer. Every time we emailed or called with questions, we received a quick response. My wife and I highly recommend Michelle Hayes"
   - Jeff
"Michelle and her staff were very professional. They kept on top of all transactions, they communicated very well, they have a personal touch that inspires confidence that they are doing the best for you. Michelle represented me in a successful sell of my rental in Oregon."
   - mcsimi123
"We worked with the Michelle Hayes for the sale of our Condo and the purchase of our new home. She was quick to get back to us when our condo sold and made the transaction so easy for us. For the purchase of our new home she was also always available to answer questions even when she was on vacation with her family in Disney Land she was answer our phone call. She is just AMAZING!! I highly recommend the Micelle Hayes as your realtor/broker. Thanks Michelle for everything you did for us!!! Haydee & Cesario"
   - Haydee and Cesario
"Michelle was very sincere and knowledgeable in both our needs and wants. She didn't show us one house that didn't meet our criteria and was efficient in the showings and also in the logistical aspect. She worked with our schedule, responded promptly to our inquiries, and made the overall process very smooth and comfortable. With the current aggressive market, she was able to get my family into the perfect home. I would highly recommend Michelle to anyone that is looking at embarking in the intense real estate market."
   - coki78home
"Michelle was amazing when we went to sell our current house and buy our new one. Her knowledge of the market to properly price our house was great. Our house was one of the more difficult ones to sell, just because of the townhouse/condo owner situation, but we still had it sold quickly. She also spent so much time with us on the weekends and evening if we needed it checking out properties we were interested in. We knew that Michelle was there for us and willing to do whatever necessary to help us find our new home. She had great ideas for offers and ways to help us put together an offer the seller wouldn't want to refuse, and it worked! Michelle and her team were great to work with through this whole experience and there is nobody else I would trust!"
   - mistyoki
"Michelle went well beyond the line of duty helping us find a home on a very tight deadline. Even after close she is working hard to help us solve a minor issue. If you are looking for a professional, honest and very hard working on your behalf we highly recommended you call Michelle. You couldn't ask for a better person to help you through the crazy home finding and buying experience. Michelle thank you so much for all you were able to do for us!"
   - Ashley dudley
"Michelle was absolutely amazing through the whole process of buying my home. She is so knowledgeable and put my mind at ease with her expertise!! I highly recommend Michelle Hayes if you want a smooth and successful purchase of your home!!"
   - hastrichlaa
"Michelle made the listing, sale and closing on our property painless and insightful. We couldn't have been more pleased with her professionalism, advice and help in understanding the process and it's completion. We hope you will make the same choice we did and chose Michelle to help with your home sale or purchase."
   - Troy Muller
"Highly recommend! Very professional in all aspects of the transaction and knowledgeable. Responded to every inquiry in a timely matter, I will definitely will use Michelle for any real estate needs in the future."
   - Anonymous
"Michelle was exceptionally attentive to the details of the process and her responsiveness was flawless. Certainly a true business professional that I would highly recommend to others."
   - hogansclan9300
"As I do not live in the local area, I rely on local expertise that I trust. I have known and worked with Michelle and Kyle for almost 10 years. Most recently a multi-unit rental property. With a specific set of objectives, Michelle helped located and negotiated the purchase. It was a longer than normal process, but Michelle helped worked through all the details and made it much less painful. She knows the area well. Was able to give objective feedback. Highly recommended."
   - coolmx5
"Michelle and Kyle Hayes were referred to me by a long time friend. They were able to lease up my rental home in three days and increased the rent by $500 a month. Awesome job. I have now turned over an additional property from them to manage."
   - paulg903
"Michelle Hayes used our list of things we wanted knowing that location and school district were most important and found us the perfect house in the perfect neighborhood. The house she found had nearly every item on our want/wish list. Michelle helped educate us on the current market condition as well as expectations so we could write a competitive offer. Every time we emailed or called with questions, we received a quick response. My wife and I highly recommend Michelle Hayes."
   - jrb0917
"When we needed to rent out our condo we interviewed several property managers. Michelle and Kyle Hayes made a great team and offered us the assurances we needed. Our condo was rented out within a couple of weeks of us moving out. Three years later we needed to sale our condo, that had stayed rented the whole time. The renters moved out on a Friday and by Monday we had multiple offers and made a deal. It was a very smooth process and we highly recommend Michelle Hayes."
   - babkep04
"She is very knowledgeable and personable Our home selling could have been a stressful time but Michelle made it a much easier experience. She was very good helping every step of the way."
   - sukyokemp
"Michelle was great! She was very knowledgeable, prompt, and friendly. I had lots of questions and she was always quick to respond. I would highly recommend her for your real estate needs."
   - 08/12/2018 - vickiekay10
"Michelle was incredibly knowledgeable and helpful in navigating my husband and I through the stressful process of buying our first home. She was very responsive and there to answer any questions I had. I would absolutely recommend her to anyone needing to buy or sell a home."
   - 07/23/2018 - jamie naekel